5-minute setup

Installation Guide

Add SoloAsk to your website in minutes. Choose your platform below.

Select Your Platform

HTML / Custom Website

For any website with direct HTML access

1

Get your widget code

Go to your SoloAsk Dashboard, find your widget, and click "Copy Code".

2

Open your HTML file

Open the HTML file where you want the widget to appear (usually index.html).

3

Paste before </body>

Paste your widget code just before the closing </body> tag: 

<!-- Your page content above -->

<!-- SoloAsk Widget - paste this before </body> -->
<script src="https://soloask.co/widget.js"></script>
<script>
SoloAsk.init({
  widgetId: "your-widget-id",
  topics: [
    { emoji: "🤔", label: "Hesitation", question: "What's stopping you?" },
    { emoji: "❓", label: "Confusion", question: "What's unclear?" },
    { emoji: "💡", label: "Suggestion", question: "What would you like?" }
  ],
  color: "#171717",
  position: "right"
});
</script>

</body>
</html>
4

Save and publish

Save your file and upload it to your web server. The widget should now appear!

Troubleshooting

Widget not appearing?
  • • Make sure the code is before </body>
  • • Check your widget ID is correct
  • • Clear browser cache and refresh
  • • Check console (F12) for errors
Submissions not showing in dashboard?
  • • Click refresh in your dashboard
  • • Verify you're logged in to the right account
  • • Confirm widget ID matches
Widget overlaps other elements?
  • • Try changing position to "left"
  • • Widget appears 24px from edge

Need help?

We're here to help you get set up.

Contact Support